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Frequently asked questions

If you've got a question about physiotherapy or our clinic, you might well find the answer below. If not, just give us a ring, we'll be happy to answer your queries.

Are your physios members of a professional body?

Yes, we're all members of the Chartered Society of Physiotherapy and registered with the Health Professions Council (which used to be known as state registration).

How long are the appointments?

40 minutes. This gives us time, on your first visit, to fully assess you and usually begin treatment. On your following visits, it allows us time to reassess and treat you.

Do you have waiting lists?

No. We may be able to see you on the day of your call and, if not, we'll usually be able to give you an appointment within a day or two, unless you have time restrictions of your own.

Do I need to be referred to the clinic by my doctor?

Not necessarily, although this is usually required if you want to claim your fees back through your insurance company. We may contact your GP if we need to during the course of your treatment.

How much does treatment cost?

£38 per 40 minute session and the comparable hourly rate for women's health appointments and home visits, depending how long they take.

What happens if I have private health insurance?

You'll need to contact them to check their requirements. Most companies ask that you see your GP before coming to us, and they may specify a limit of cover or a particular time frame. Usually they will pay us direct on receipt of your invoice, or you can choose to pay us and claim the money back from them.

Do you treat NHS patients as well as private ones?

Yes, but only if referred directly from Nottinghamshire County Teaching Primary Care Trust..